⚡ Optional Stack-on — protect your review base.

Keep bad reviews off your public Google page with Reputation Shield.

The $49/mo Reputation Shield adds private complaint routing, an AI-triage bot, and a 60-minute review-alert SLA — for businesses that can't afford a public 1-star.

Get Reputation Shield — $49/mo →

Stacks on Starter · Cancel anytime · No contracts

What's included

Three protection layers added on top of your existing Starter plan — for businesses that need to catch negative feedback before it becomes a public 1-star.

Private complaint routing 🔒
Bad reviews stay private
Unhappy customers get a private SMS channel instead of a public Google post — you hear about it first, before it hits your star rating.
AI triage bot 🤖
Auto-categorizes complaints
Every inbound review request is scored by sentiment. Real complaints get escalated, happy customers get the public Google link — all without manual review.
Review-alert SLA ⏰
60-minute alert turnaround
If a 1–3★ review slips through, you get an SMS in under 60 minutes — enough time to respond, recover, or request removal before it tanks your rating.

Starter stays the same. Reputation Shield protects more.

You keep everything from your $49 Starter plan — the Shield layers new protections on top.

Starter — already included
Your current $49/mo foundation
  • ✓ Automated branded review request emails
  • ✓ Open & click tracking dashboard
  • ✓ Customer list management
  • ✓ Direct Google review link
  • ✓ Unlimited review requests
Reputation Shield — $49/mo add-on
Get with Reputation Shield
  • 🔒 Private complaint routing — bad reviews stay off Google
  • 🤖 AI triage bot scoring every inbound review by sentiment
  • ⏰ 60-minute review-alert SLA for any 1–3★ that slips through
  • ⚠ Priority escalation — direct line to FiveBloom ops team
  • 📈 Monthly reputation health report — trends and threats
Add-on
Reputation Shield
$49 /mo

Stacks on your existing Starter plan. No contracts.

  • ✓ Private complaint routing — bad reviews stay off Google
  • ✓ AI triage bot scoring every inbound review by sentiment
  • ✓ 60-minute review-alert SLA for any 1–3★ that slips through
  • ✓ Priority escalation — direct line to FiveBloom ops team
  • ✓ Cancel anytime from your Stripe dashboard
Get Reputation Shield →

Cancel anytime · No setup fees · Billed through Stripe

Cancel anytime, no contracts, $49/mo → Stripe checkout.