Comparison
FiveBloom vs Birdeye
Birdeye is the market leader — built for enterprise, priced for enterprise. FiveBloom is built for local businesses that just want more Google reviews without a $299/mo contract.
Bottom line
Same core review automation. 83% cheaper. No sales call required.
Feature Comparison
| Feature | FiveBloom | Birdeye |
|---|---|---|
| Automated review requests (SMS) | ✓ | ✓ |
| Automated review requests (email) | ✓ | ✓ |
| Direct Google review link | ✓ | ✓ |
| Open & click tracking dashboard | ✓ | ✓ |
| QR code technician links | ✓ | ✓ |
| Opt-out / STOP compliance | ✓ | ✓ |
| Review monitoring (100+ sites) | ✗ | ✓ |
| AI-assisted review responses | ✗ | ✓ |
| CRM integrations (Salesforce, HubSpot) | ✗ | ✓ |
| Multi-location management | ✗ | ✓ |
| No long-term contract required | ✓ | ✗ |
| Setup without a sales call | ✓ | ✗ |
| Pricing | $49/mo | $299–$499+/mo |
Pricing
FiveBloom
Local Business Plan
$49/mo
No setup fee · Cancel anytime
- SMS + email review requests
- Open & click tracking
- QR code technician links
- Google review link automation
- Opt-out compliance built in
Birdeye
Standard Plan
$299/mo
Annual contract · Setup fees apply
- Review automation (SMS & email)
- Review monitoring across 100+ sites
- AI response drafting
- CRM integrations
- Requires sales call & onboarding
The math
Birdeye costs $3,588/year at the entry plan. FiveBloom costs $588/year. If your goal is more Google reviews, not enterprise review management, you're paying $3,000/year for features you won't use.
Who Each Tool Is For
✦ Choose FiveBloom if…
- You're a local business with 1–3 locations
- Your main goal is getting more Google reviews
- You want setup in minutes, not weeks
- You don't need CRM integrations or enterprise reporting
- You want to cancel anytime without penalties
○ Choose Birdeye if…
- You're managing 10+ locations across a franchise
- You need reviews on 100+ platforms (not just Google)
- You have an existing CRM that needs deep integration
- You need AI-generated review responses at scale
- You have a dedicated marketing team to manage the platform
Try FiveBloom — $49/mo
Cancel anytime. No setup fee. Most businesses see their first new reviews within 48 hours.